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FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

We offer reliable international shipping through DHL and UPS, ensuring fast and secure delivery for all your orders.

Yes, we ship internationally and deliver your orders safely worldwide.

Orders are processed within 1 business day, and delivery typically takes 7 to 14 business days, depending on your location.

Payment

We accept secure payments via Stripe and PayPal, allowing you to pay easily and safely using your debit/credit card or PayPal account.

Once your order is shipped, you will receive a tracking number via email. You can use it to follow your delivery in real time on the carrier’s website (DHL or UPS).

Orders & Returns

Simply browse our store, add your favorite items to the cart, and proceed to checkout. Fill in your shipping details, choose your payment method, and confirm your order. You will receive an order confirmation email once your purchase is completed.

If you need to cancel or change your order, please contact us as soon as possible after placing it. Once your order has been processed or shipped, we may no longer be able to make changes or cancellations.

No, you don’t need an account to place an order. You can checkout as a guest, but creating an account allows you to track your orders more easily and enjoy a faster shopping experience in the future.

If you are not satisfied with your purchase, you can request a return by contacting our customer support within the return period. The item must be unused and in its original packaging. Please note that the customer is responsible for the return shipping costs. Once we receive and inspect the item, we will process your refund or exchange accordingly.

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